Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You must return within 3-4 days from purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@monogramoliveoil.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sale@monogramoliveoil.com and will instruction on shipping.

Shipping-Refund Policy

MONOGRAM Olive Oil accepts returns on unopened products (for a refund, minus the cost of shipping) Please contact us to notify us of the reason for your return and ship the unopened box of oils to:

MONOGRAM OLIVE OIL

ANASTASIOS MANGANAS 
Kosmopoulou , 5st
24100 Kalamata
Greece

Tel +(30)-697-27-0-8565

Email: sales@monogramoliveoil.com